Telephony, SIP Trunking & CampaignsStep 04 Production Engine
Governed Inbound/Outbound PSTN Calling, DID Routing, Human Handoff, and Compliance.
SIP Trunk: AmberIT / Mock Active
DNC Suppression: Active
Total Calls
1,248
+18% this week
Connect Rate
84.2%
Human AMD: 92% accurate
Avg Duration
2m 45s
Bangla & English mixed
Human Handoffs
48
100% warm bridge success
Est. Telecom Cost
$24.90
$0.02 / min blended rate
Active Telephony Channels
Karim Ahmed (Apex Apparel Ltd)AI_CONNECTED
+8801712345678 → +8801700000000 • Duration: 145s • Just now
Karim: "আমাদের ফ্যাক্টরির জন্য ERP ডেমো দেখতে চাই।"
Salma Khatun (Dhaka Textile)COMPLETED
+8801700000000 → +8801987654321 • Duration: 210s • 12 mins ago
AI: "Quote #Q-9021 sent to your email. Meeting booked for Thursday."
Tanvir Hossain (Square Fabrics)HUMAN_CONNECTED
+8801811223344 → +8801700000000 • Duration: 312s • 25 mins ago
Transferred to Senior Enterprise Rep: Rafiqul Islam.